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Minnesota Pre-Assignment: Protective Agent (PPA137)
Course Overview
Learning Objectives
Security Overview
Today's Security Personnel
What is a "Protective Agent"?
Duties of a Protective Agent
Terms You May See
Your ID Card
Access Control Devices
Chapter 1 Quiz
Legal Authority
Legal Authority
Liability Issues
Possible Liability Issues
Search & Seizure
S&S as a Protective Agent
Quiz
Use of Force
Use of Force Continuum
Chart
Deadly Force
Citizen's Arrest - A Use of Force (10:28)
Court Preparation
Understanding the Court System
Communicating within the Court System
Effective Communication
Why is Communication Important?
Speaking Skills
Listening vs. Hearing
Building Listening Skills
Non-Verbal Communication
The Art of Verbal Judo
Communication Devices
Phonetic Alphabet
De-Escalation
Goals & Objectives
De-escalation and the LEEDS Method
Put on Your Professional Face
Biases
Ego
Understanding Anger
Signs of Escalation
De-escalation
Report Writing
Overview
Elements of a Report
Chapter 5 Quiz
Ethics
Ethics
Patrolling 101
Tips for Safe & Successful Patrols
Preventing Fires
Preventing Theft
Preventing Accidents
External Patrols
Internal Patrols
Suspicious Packages
Suspicious Packages
Common Targets
What to Look For
Now What?
Bomb Threat Response
Bomb Threats
Case History
Have a Plan
What to Do
Bomb Threat Video (4:36)
Active Shooter Response
Overview
Active Shooter Incidents
Shootings Over the Years
2019 & 2020 Statistics
Numbers Through the Years
Where Did They Take Place?
What We Know About the Shooters
FBI Statistics
Run, Hide, Fight
Run
Hide
Fight
Pathway to Violence
Bleeding
Police Response
Security's Responsibility
Active Shooter Video
The Aftermath
Active Shooter Quiz
Overdose Response
Drug Overdoses & First Aid
Recognizing an Overdose
Naloxone. What is it?
Five Essential Steps
Dos & Dont's
Video from the Manufacturer (9:11)
Naloxone in Use
Care of Other Overdoses
Incident/Situation Awareness and Emergency Response
What to do in an Emergency
Medical Emergencies
Fire Emergencies
Natural Disasters
Crime Scene Response
Chapter Quiz
Traffic Control
Overview
Factors
Importance of PPE
Equipment
Taking Care of Your Equipment
Traffic Control Devices & Equipment
Positioning
Recording Violations
Vehicle & Driver Safety
Operating Your Patrol Vehicle
Getting Out of Your Vehicle
Bike Patrol
Controlling a Crowd
Overview
Causes
Controlling Crowds
Causes of Civil Disorders
Psychological Factors
Your Role in the Planning
Minnesota Statutes & Administrative Rules
The Board
Powers & Duties of the Board
Statutes to Review
Administrative Rules to Review
Chapter Quiz
Uniform & Vehicle Regulations
Uniforms
Vehicle Colors
Vehicle Lights
Final Exam
Final Exam
Dos & Dont's
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